Legal
Privacy Policy
Last updated 9 November 2026
Who we are
THIRTY FOUR / Thirty Four Global (“we”, “the house”) is responsible for personal data collected through thirtyfourglobal.com and related checkout and contact channels. Privacy requests: sales@thirtyfourglobal.com or WhatsApp (+49) 1590 5414390. Atelier: Atelier 34, Shahr-e-Naw, Kabul, Afghanistan.
What we collect
Identity and contact details you give us (name, email, phone, delivery address). Order contents, payment method choice, and messages you send. Technical data such as IP address, browser, device, and pages viewed. Bag and wishlist contents stored on your device. Account identifiers if you create an account. We do not ask for card numbers on this site; card payments, when enabled, are handled by Stripe.
Why we use it
To fulfil a contract: pack and ship orders, confirm stock, handle returns, and answer WhatsApp or email. Legitimate interests: keep the shop secure, prevent fraud, improve the catalogue. Consent: newsletter mail, and analytics or advertising pixels only when those tools are switched on and you have not refused them. Legal obligation: invoices, tax, and consumer-law records.
Sharing
We do not sell personal data. We share what a processor needs to do its job: website hosting (Vercel), authentication and the store database (Supabase), payments (Stripe, when configured), product analytics (PostHog, after you accept analytics cookies), email or SMS delivery if those services are configured, and carriers for parcels. WhatsApp is Meta’s service; messages you send there are also subject to Meta’s terms.
Where it is stored
Servers may be outside your country, including the EU and the United States. Where we transfer data internationally we rely on the processor’s appropriate safeguards and keep collection to what the order requires.
How long we keep it
Orders and invoices are kept as long as tax and consumer law require. Newsletter addresses until you unsubscribe. Guest bag data lives in your browser until you clear it. Account records until you ask us to close the account, subject to legal retention.
Your rights
Depending on where you live (including the EU/EEA and UK), you may request access, correction, deletion, restriction, objection, or portability of your data, and you may withdraw consent at any time. You may complain to your local supervisory authority. Email sales@thirtyfourglobal.com with “Data request” in the subject, or WhatsApp (+49) 1590 5414390. We answer within one month unless the law allows more time.
Children
Kids pieces are sold to adults. We do not knowingly collect data from children under 16 for marketing.
Cookies
See the Cookie Policy for categories, consent, and how to refuse non-essential cookies.